FREE 2 – 5 Working Day Delivery UK (via Interlink Express)
£9.60 Next Working Day Delivery (via Interlink Express)
£25.00 Saturday Delivery before 12PM – UK Mainland (via Interlink Express)
£12.00 Southern Ireland Delivery 2 – 4 Working Days (via Interlink Express)
£15.00 European Delivery 2 – 5 Working Days (via Interlink Express or Royal Mail Tracked)
Here at Thurgo LTD, we aim to fulfil customer orders as soon as possible and so all items that are in stock will be dispatched the same day as long as the orders are placed by 4PM. We use a range of delivery options to suit the needs of all customers from standard to next day delivery. The service can also be specified from either our courier Interlink Express or a choice of Royal Mail Services. Although this can be subject to change due to size, weight and value restrictions allocated by Royal Mail.
We want you to have peace of mind when awaiting your order and for this reason we can provide signed for and tracked services that you can choose when placing your order. Online tracking is available for selected Royal Mail services and Interlink Express provide online tracking with a one hour time slot for delivery, as well as email and text alerts if you enter either of these details at the checkout. In this way we can keep you up to date with the movement of your purchase until it is at your door!
Occasionally, we may require further information or verification when processing your order. In this case a member of our customer services team will contact you via email or telephone within 24 hours of placing your order as we aim to keep delays in receiving your item to a minimum. In unforeseen circumstances when an item is ordered but not in stock, we again will contact you within 24 hours to notify you of a delay and keep you up to date with order information. In this instance please allow 1 to 2 days from placing your order for restocking. However, the majority of our items are in stock and ready to dispatch to you from our warehouse!
For any further information on dispatch times, or an update about your order, please do not hesitate to contact our customer services team. We pride ourselves upon our services and will be happy to help with any queries or questions you may have.
We understand that products may be needed urgently and for this reason we provide next day express service through both Royal Mail and Interlink Express. Simply select the required delivery service at the checkout and providing the item is in stock and the order is placed before the cut off time we will get the item to you for the next day. We also offer a before 1pm Saturday Delivery service to the UK mainland.
Not only do we ship to the UK mainland, Northern Ireland and Southern Ireland, we also provide delivery services across Europe with tracking numbers for peace of mind.
Delivery Cut Off Times
All Next Day Royal Mail Signed for and Tracked orders will be dispatched the same day when placed before 2PM.
All Next Day Express services delivered via Interlink Express will be dispatched when placed before 4PM.
Orders placed from 4PM on a Friday afternoon and over the weekend will be dispatched Monday for delivery on the Tuesday. Next day services are subject to stock and in unforeseen circumstances when an item that is out of stock is ordered on a next day service the customer will be called as soon as possible to avoid disappointment.